FanFlow Insights Pilot Program
Apply for the FanFlow Insights Pilot Program
We are currently selecting a limited number of restaurants and venues to participate in the FanFlow Insights pilot program.
FanFlow is a real-time feedback and engagement platform that allows businesses to understand the customer experience while it’s still happening.
Instead of waiting for reviews or surveys after a customer leaves, FanFlow captures feedback in the moment, giving venue operators insight into guest experience, service quality, and staff performance.
Limited pilot spots are available.
Apply below to be considered.
Why FanFlow Exists
Most businesses only hear from customers after they leave.
That feedback usually arrives through:
- Google Reviews
- Yelp Reviews
- Comment cards
- Surveys sent days later
By the time that feedback arrives, the moment is gone.
FanFlow Insights was built to change that.
With simple QR interactions placed throughout a venue, guests can share feedback instantly while they are still on-site.
This allows managers to see what is happening inside their venue in real time.
How FanFlow Works
Using FanFlow is simple for both guests and venue operators.
- A guest scans a QR code placed in your venue
- They answer a quick question or provide feedback
- The response is instantly captured in the FanFlow dashboard
- Managers gain immediate insight into guest experience
Each interaction typically takes less than 10 seconds for the guest.
What Pilot Partners Receive
Businesses selected for the FanFlow pilot program will receive early access to the platform and will help shape its future development.
Pilot partners receive:
- Early access to the FanFlow Insights platform
- Real-time guest feedback dashboards
- Staff recognition insights
- QR-based guest engagement tools
- Direct access to the founders during development
- The ability to influence future features
Pilot participants will also receive preferred pricing once FanFlow launches publicly.
Who Should Apply
We are currently looking for venues that:
- Care deeply about guest experience
- Want better insight into customer satisfaction
- Are open to testing new technology
- Are willing to provide feedback during the pilot
Ideal businesses include:
- Restaurants
- Breweries
- Bars
- Music venues
- Entertainment venues
If your venue focuses on delivering great customer experiences, FanFlow may be a strong fit.
See FanFlow in Action
Guest Experience (mobile device)
Staff Dashboard (browser)
Watch how guests submit feedback in seconds, then see how it appears instantly in the staff dashboard
Apply for the FanFlow Insights Pilot
If your venue is interested in participating in the FanFlow pilot program, please complete the application below.
We review each submission and will follow up with qualified venues.
A Note from the Founders
FanFlow Insights was created with a simple goal: to help businesses better understand the people they serve.
Too often, valuable customer insight disappears because feedback arrives too late. Our mission is to make it easier for businesses to hear from their customers while experiences are still happening.
The venues participating in this pilot program will play an important role in shaping the future of the platform.
We look forward to working with you.